Cancellation and Rescheduling Policy

Cancellation and Rescheduling Policy

We understand that situations and emergencies may arise. Should you need to cancel or reschedule a class, please contact the office at least 2 business days prior to your scheduled class date by calling us at 626-296-0090 during office hours, Monday-Friday from 9:00AM – 5:00PM and Saturdays 9:00AM-3:00PM.

Refunds:

Refunds for cancellations are only available for in person classes, and must be requested no less than 2 business days prior to the scheduled class training.

Rescheduling:

Students must reschedule at least 2 business days prior to the scheduled class. You are allowed to reschedule once within 90 days of the original class date. Your credit will expire after 90 days.

 

For reschedules requested less than 2 business days prior to the class, a fee will be charged as listed below.

 

In Person Class Rescheduling Fee                                      Skills Sessions Rescheduling Fee

Heartsaver CPR/AED $15                                                   Heartsaver CPR/AED Skills Only $20

Heartsaver CPR/AED/First Aid $15                                   Heartsaver CPR/AED/First Aid Skills Only $20

Heartsaver Pediatric CPR/AED/First Aid $15     Heartsaver Pediatric CPR/AED/First Aid Skills Only $20

Heartsaver First Aid $15                                                      Heartsaver First Aid Skills Only $20

BLS-Initial or Renewal $15                                                 Heartcode BLS Skills $20

ACLS Initial or Renewal $50                                              Heartcode ACLS Skills $40

PALS Initial or Renewal $50                                               Heartcode PALS Skills $40

 

Please be advised, if you do not show up the day of the training you will be charged the complete course fee.